Privacy Policy

At Lucky Baby, we value the privacy of our customers. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit or make a purchase on our website www.luckybaby.ae (“Site”).

Collecting Personal Information: When you visit our Site, we collect certain information about your device and your interaction with the Site. This includes information necessary to process your purchases and may also include additional information if you contact us for customer support. We refer to this information as “Personal Information.” We collect the following Personal Information and use it for the purposes described below:

1. Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction with the Site.
  • Purpose of collection: to accurately load the Site for you and perform analytics on Site usage to optimize our services.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

2. Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
  • Purpose of collection: to provide products or services to fulfill our contract with you; process payment information; arrange for shipping; provide invoices and/or order confirmations; communicate with you; screen orders for potential risk or fraud; and provide information or advertising relating to our products or services based on your preferences.
  • Source of collection: collected directly from you.

Using Personal Information

We use your Personal Information to provide services to you, which includes offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.

Retention

We retain your Personal Information for our records after you place an order, unless you request us to erase this information. We do not record any payment details.

Cookies

We use cookies to enhance your browsing experience on our Site. Cookies are small pieces of information that are downloaded to your computer or device when you visit a website. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies allow the website to remember your actions and preferences, making your experience more efficient and personalized. They also provide us with insights on website usage.

Do Not Track

We do not alter our data collection and usage practices in response to “Do Not Track” signals from your browser, as there is no consistent industry understanding on how to respond to these signals.

Changes

We may update our Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

If you have any questions, concerns, or complaints regarding our privacy practices, please contact us via email at info@luckybaby.ae. We are here to provide you with more information and assist you.